Support
Help with your DefiFit account, subscription, or anything that isn't working the way you expect.
Video tutorials
Short clips showing how the main features work.
Add a meal in plain words and let AI estimate the calories and macros.
Start a workout, add exercises, and log your sets as you train.
Record your weight in Health Stats and watch the trend build over time.
Look back over past days to see meals, workouts, and weight together.
Fill in your profile so your calorie and macro targets match your goal.
Share your friend code and follow each other for accountability.
Contact us
Email support@defifit.app for questions, bug reports, account issues, or to report content. We aim to reply within 1 business day; moderation reports are reviewed within 24 hours.
For privacy or data-protection requests (access, export, deletion), include the email address tied to your DefiFit account so we can verify ownership.
Frequently asked questions
How do I cancel my Pro subscription?
If you subscribed inside the iOS app, open the iPhone Settings app → tap your name at the top → Subscriptions → DefiFit → Cancel Subscription. The cancellation takes effect at the end of your current billing period.
If you subscribed inside the Android app, open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → DefiFit → Cancel subscription.
If you subscribed on the web (Stripe), open Profile in the app and follow the manage-subscription link, or reply to the receipt email and we'll cancel for you.
How do I restore a purchase on a new device?
Sign in with the same account, open Profile → Subscription, and tap Restore Purchases. StoreKit re-verifies your entitlements against the Apple ID currently signed in on the device.
How do I delete my account?
Open Profile, scroll to the bottom, tap Delete account, and confirm by typing DELETE. This permanently removes your profile, meals, workouts, weight history, recipes, routines, budget data, and friends. Any active Stripe subscription is cancelled automatically. Apple and Google Play subscriptions must be cancelled separately in iPhone Settings or the Google Play app respectively.
Why do my AI-estimated macros look off sometimes?
AI macro estimates are a fast first pass, not a lab analysis. They're most accurate when the meal description is specific (“200g grilled chicken breast, 100g basmati rice, 1 tbsp olive oil”) and least accurate for restaurant meals without portion clues. Tap any meal to edit the macros directly. Your edits don't train the model, they just fix that one entry.
How do I report a user, post, or comment?
On the Social tab, tap the ⋯ menu on any post to Report post, Report user, or Block user. Tap the flag icon on a comment to report it.
Reports are reviewed by our moderation team within 24 hours. If you need to escalate or report outside the app, email support@defifit.app.
How do I unblock someone I've blocked?
Open Profile → Blocked Users and tap Unblock next to the user. Their posts and comments will reappear in your feed on the next refresh.
Where is my data stored?
All your data lives under your own record on Google Firebase (Firestore). It is not sold to anyone and not used to train AI models. AI macro estimation sends only the meal description text to our AI provider, never your email, account, or any identifier. See the Privacy Policy for the full breakdown.
Is DefiFit medical advice?
No. DefiFit is a tracking and information tool only. Calculations, summaries, and insights are for informational purposes and are not a substitute for professional medical, nutritional, or fitness advice. Consult a qualified healthcare professional before making significant changes to your diet or exercise. See Terms section 3 for the full disclaimer.
I think I found a bug. What do I do?
Email support@defifit.app with: what you were doing, what you expected, what actually happened, and (if you can) a screenshot. Including your app version (visible at the bottom of Profile) speeds up the fix.